- March 25, 2020
- Posted by: Simangolwa Muyunda
- Category: News
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In line with Ministry of Health COVID-19 prevention guidelines, SI 22 of 2020, that promote social distancing, NAPSA is encouraging employers and members to use its e-platforms to access various services. The following are the services and platforms on which they can be accessed:
| SERVICE | PLATFORM FOR ACCESSING THE SERVICE |
| Employee and member registration | Online via eNAPSA web portal https://enapsa.napsa.co.zm |
| Employer amendments | Email completed forms and required supporting documents to info@napsa.co.zm. Access the forms from https://www.napsa.co.zm/e-forms/ |
| Member amendments | Email completed forms and copy of NRC to info@napsa.co.zm. Access the forms from https://www.napsa.co.zm/e-forms/ |
| Submission of monthly returns and Payments | Online via eNAPSA web portal https://enapsa.napsa.co.zm and Airtel and MTN Mobile money |
| Submission of NAPSA Benefit Claims for Normal Retirement and Early Retirement | Submit completed forms via eNAPSA web portal https://enapsa.napsa.co.zm. Claim forms can be accessed from the following link: https://www.napsa.co.zm/e-forms/ |
| Submission of NAPSA Benefit Claims for Survivors, Funeral Grant and Invalidity | Email completed forms and required supporting documents to info@napsa.co.zm. Access the forms from https://www.napsa.co.zm/e-forms/ |
| Submission of ZNPF Claims | Email completed forms and required supporting documents to info@napsa.co.zm. Access the forms from https://www.napsa.co.zm/e-forms/ |
| Submission of pension life certificates | Email completed certificate and required supporting documents to info@napsa.co.zm. Access the forms from https://www.napsa.co.zm/e-forms/ |
| General Inquiries | Telephone: 0211395677 |
| Toll Free: 677 | |
| WhatsApp: +260973000677 | |
| Email: info@napsa.co.zm | |
| Website: www.napsa.co.zm | |
| Face Book: @YourNapsa |
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